This course focuses on setting and attaining service department profit goals and objectives. It includes methods and examples on how to set the most productive goals to improve shop scheduling, productivity, and profits. The course will help participants decide how to implement, measure, track and trend and make appropriate improvement adjustments. Lean management practices will be used to help participants learn how to measure and improve productivity of technicians and the entire shop.
TARGET AUDIENCE: Service Managers and Advisors DELIVERY METHODS:
Webinar: 3 hours Group Discount: Three or more dealerships)